Legal
Cookie Policy
Introduction
This Cookie Policy explains how PT Genorah Teknologi Indonesia (“Genorah Labs,” “we,” “us,” or “our”) uses cookies and similar tracking technologies when you visit genorah.id (the “Website”).
By using our Website, you consent to the use of cookies as described in this policy, except where you have adjusted your browser settings or our cookie banner to refuse non-essential cookies.
This policy should be read alongside our Privacy Policy.
What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how visitors use their site.
Cookies can be:
- First-party cookies: Set by the website you are visiting (in this case, genorah.id)
- Third-party cookies: Set by domains other than the one you are visiting, typically for analytics, advertising, or embedded content
Similar technologies include:
- LocalStorage and SessionStorage: Browser storage mechanisms for persisting data
- Pixel tags/web beacons: Tiny invisible images that help us understand email open rates and page visits
- Fingerprinting: Techniques that create a unique identifier based on your browser and device characteristics (we do not use this)
How We Use Cookies
We use cookies for the following purposes:
1. Strictly Necessary Cookies
These cookies are essential for the Website to function properly. They enable core features such as security, network management, and accessibility. You cannot opt out of these cookies because the Website cannot function without them.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
gn_locale | Genorah.id | Stores your language preference | 12 months |
gn_session | Genorah.id | Maintains your authenticated session (portal users) | Session |
gn_consent | Genorah.id | Records your cookie consent choices | 12 months |
2. Analytics Cookies
These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously. This helps us improve the Website’s design and content.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
_ga | Google Analytics | Distinguishes users | 26 months |
_ga_* | Google Analytics | Persists session state | 26 months |
_gid | Google Analytics | Distinguishes users (24-hour window) | 24 hours |
_gat | Google Analytics | Throttles request rate | 1 minute |
We use Google Analytics 4 with IP anonymization enabled. Google may process data in the United States under Standard Contractual Clauses. For more information, see Google’s Privacy Policy.
3. Functionality Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
gn_theme | Genorah.id | Stores your dark/light mode preference | 12 months |
4. Marketing Cookies
We do not currently use marketing or advertising cookies. If we begin using them in the future, we will update this policy and request your explicit consent before placing such cookies.
Cookie Duration
Cookies can remain on your device for different periods:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Remain until they expire or you delete them manually
Our cookies have the following maximum durations:
- Strictly necessary: Up to 12 months
- Analytics: Up to 26 months (Google Analytics default)
- Functionality: Up to 12 months
Managing Your Cookie Preferences
Cookie Consent Banner
When you first visit our Website, you will see a cookie consent banner allowing you to:
- Accept all cookies: Allow all cookie categories
- Customize preferences: Choose which non-essential cookie categories to allow
- Reject non-essential cookies: Only allow strictly necessary cookies
You can change your preferences at any time by clicking the “Cookie Settings” link in the footer.
Browser Controls
You can also manage cookies through your browser settings:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Cookies and site permissions → Manage and delete cookies
Please note that disabling cookies may affect the functionality of our Website and other websites you visit.
Do Not Track
Our Website respects the “Do Not Track” (DNT) signal. If your browser sends a DNT header, we will automatically disable non-essential analytics cookies.
Third-Party Services
Our Website may embed content or use services from third parties that may set their own cookies. We do not control these cookies. Please refer to the respective privacy policies of these third parties:
- Google Analytics: Google Privacy Policy
- Supabase: Supabase Privacy Policy
- Netlify: Netlify Privacy Policy
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. We will notify you of material changes through a notice on our Website.
The “Last updated” date at the top of this policy indicates when it was last revised.
Contact Us
If you have any questions about our use of cookies, please contact us:
PT Genorah Teknologi Indonesia
Jl. KH. Wahid Hasyim No. 14
Jakarta Pusat 10350, Indonesia
Email: hello@genorah.id
Hours: Monday–Friday, 09:00–18:00 WIB (UTC+7)
Questions about this policy?
Our legal team is here to help. Reach out for any privacy, compliance, or legal inquiries.
Office
Jakarta, Indonesia
Response Time
Ack: 3×24h / Fulfill: 14 days
Office Hours
Mon–Fri, 09:00–18:00 WIB